Returns & Exchanges
At Universal Standard, we want you to love what you wear, which is why we offer a 30-day window for returns and exchanges on all eligible items in their original condition. Whether you are looking for a different size or a complete refund, our process is designed to be as seamless as our fit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Choose Refund or Exchange
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label, securely package your items with the packing slip, and attach the label to the outside of the box.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy while we process your request.