Frequently Asked Questions
Everything you need to know about shopping with Universal Standard
What is the Fit Liberty program?
Fit Liberty is our unique program that allows you to exchange a piece of clothing for a new size if your body size changes within one year of purchase, completely free of charge.
How do I determine my correct size?
We use a revolutionary sizing system that reflects the true spectrum of women's bodies. Please refer to our comprehensive Size Guide, which includes detailed measurements for sizes 00 to 40.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need their items sooner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment payments via Afterpay.